Welcome to We Love Joe ("we", "our", or "us"). By accessing or using our website and AI receptionist services, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you may not use our services.

Our Services

We Love Joe provides an AI-powered receptionist and communication assistant for businesses to handle customer inquiries, calls, and appointments. Our services include (but are not limited to):

• Automated answering of customer calls and messages

• Call routing and message taking

• Appointment scheduling and management

• Customer inquiry handling across phone, chat, and messaging platforms

• Call summaries, transcripts, and analytics

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

User Accounts

To access certain features of our services, you may need to create an account. By creating an account, you agree to:

Provide Accurate Information

All information you provide must be accurate, complete, and up to date.

Maintain Security

You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.

Authorized Use

You must be at least 18 years old, or have legal capacity to enter into agreements, to use our services.

Business Use

Our services are intended for business and professional use only. You agree to use them in compliance with all applicable laws and regulations.

Payment Terms

We offer various subscription plans for our services. By subscribing to a paid plan, you agree that:

• You authorize us to charge the applicable fees to your designated payment method.

• Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen billing cycle.

• All payments are non-refundable unless otherwise stated in our refund policy.

• We may modify pricing or subscription models with reasonable notice.

• Failure to make timely payments may result in suspension or termination of your account.

Intellectual Property

All content, functionality, and technology within our services including text, graphics, logos, icons, images, audio, data compilations, and software are the property of We Love Joe, our licensors, or other content providers, and are protected under intellectual property laws.

You may not copy, modify, distribute, publicly display, or reproduce any materials from our services except:

• Temporary copies cached by your browser,

• Files automatically stored for performance reasons, or

• Reasonable personal copies for non-commercial internal use.

User Content

Our services may allow you to upload or submit information (such as FAQs, scripts, or business documents). By providing such content, you:

• Grant us a worldwide, royalty-free, non-exclusive license to use, store, modify, and display that content for the purpose of operating and improving our services.

• Represent and warrant that you own or have the necessary rights to the content.

• Acknowledge that we may monitor or remove content that violates these Terms.

You remain solely responsible for the accuracy, legality, and appropriateness of the content you provide.

Prohibited Activities

You agree not to engage in any activities that violate these Terms, including but not limited to:

Illegal Use

Using our services for unlawful purposes.

Harmful Code

Uploading malware, viruses, or harmful scripts.

Unauthorized Access

Attempting to gain unauthorized access to other accounts or systems.

Service Interference

Disrupting or impairing the performance of our services.

Data Mining

Engaging in scraping, automated data collection, or similar activities.

Impersonation

Misrepresenting your identity or affiliation.

Limitation of Liability

To the fullest extent permitted by law, We Love Joe, its directors, employees, partners, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages including but not limited to loss of profits, data, goodwill, or use arising from: (i) Your access to or inability to use the services;; (ii) Any content or conduct of a third party;; (iii) Unauthorized access, use, or alteration of your content or transmissions..

This limitation applies regardless of the legal theory under which damages are sought.

Disclaimer of Warranties

Our services are provided "as is" and "as available." We Love Joe makes no representations or warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted, secure, or error-free operation of our services.

Termination

We may suspend or terminate your account immediately, without prior notice, if you violate these Terms or engage in activity that could harm our business or users.

Upon termination, your right to use our services will immediately cease. You may terminate your account at any time by discontinuing use or contacting us at info@welovejoe.com.

Changes to Terms

We may update these Terms from time to time.When we do, we will revise the "Last updated" date at the top of this page.Your continued use of our services after any changes constitutes acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms, please contact us.